Apple Mac Remote Support

Remote Apple Support
We have experienced and well trained Apple support specialists who can assist with many Apple Mac problems remotely. With remote support, you don’t have to bring your Mac or device in or wait for a technician to arrive. We can help you securely, wherever you are, whenever you need help, and do so cost effectively.

How it works
As long as you have a working internet connection, you can receive remote mac support. Upon your authorization, we connect to your computer via our remote support app. We often discuss your problems with you on the phone while we connect so you can ask questions, provide additional information, and learn tips that will help you avoid trouble in the future. You can watch the technician perform tasks right on your screen and see everything that is done, just as if we were sitting there next to you. At the end of the session, we close the support connection and cannot reconnect or gain access to your computer without your authorization.

Security and Privacy
Everything we do is fully transparent, letting you monitor our work. No files or folders are transferred. You authorize and control our access and can halt the session any time.

Examples of how we can help