Frequently Asked Apple Mac Questions


Q: Do you offer onsite service?

A: If you have any issues or questions and need hands-on onsite technical support or repair services for your Apple products, we offer friendly, expert technical support at MacMechanic. Our Certified Technicians are ready to assist you at your home, business or any location. You can also schedule an onsite Mac training session. Give us a call or send us an email and we will setup an appointment for you.

 

Q: How much do you charge for diagnostics?

A: Diagnostic is FREE of charge with any approved repair.

 

Q: What are your busisness hours?

All service, support and training are by appointment only.

Monday: 9:30-7pm

Tuesday: 9:30-7pm

Wenesday: 9:30-7pm

Thursday: 9:30-7pm

Friday: 9:30-6pm

Saturday: 9:30-12pm

Sunday: 9:30-12pm

All service, support and training are by appointment only.

 

Q: Do you use original Apple parts for Mac repairs?

A: Yes. We only use Genuine Apple parts.

 

Q: What is the turnaround time on repairs?

A: Most repairs are completed within 72 hours.

 

Q: Do you offer Apple warranty repair?

A: We do not offer Apple Care warranty repair.

Go to: https://selfsolve.apple.com/GetWarranty.do

Enter your serial # and if your Mac is under warranty call Apple Canada: 1-800-263-3394

If your Mac is not under warranty CALL US! 403-455-4549

 

If you are in need of assistance please call 403-455-4549 or send us an email.

 

Professional Apple Consultant

 
 

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